Is Logistics a Necessary Evil?

Logistics is sometimes messy. There are a ton of moving parts affecting many different silos within an organization beyond the inbound and outbound flow of goods. Consider for a moment the people within your company who are responsible for customer service, and how logistics impacts them and your customers. In an environment that lacks automation and visibility of the supply chain, logistics can be over-run with manual processes and an enormous challenge to control, which in turn can negatively impact your customer’s buying experience. If you’re like most companies, you operate in a highly competitive environment. With the right technology and systems, logistics can and should be a competitive edge, not a necessary evil.